Risk & Controls and Operational Efficiency Assessment

Client Overview:

A large Canadian Bank engaged Enosys to lead a risk and controls and operational efficiency assessment for its wealth management operations unit. The client needed a detailed review of processes, technology, and procedures across trade support, cash management, client reporting, and other operational groups — identifying control gaps, automation opportunities, and organizational misalignments.

The Enosys Solution:

Enosys provided a team of Project Managers, Business Analysts, Subject Matter Experts, and Controls Reviewers. The team conducted a thorough assessment across all in-scope functions and delivered prioritized improvement recommendations and implementation roadmaps.

The team focused on:

Enosys led a detailed controls assessment across the wealth management operations unit — identifying gaps in controls, procedure documentation, and organizational alignment across trade support, cash management, and client reporting functions.

Result: Delivered a comprehensive controls gap assessment with prioritized recommendations to strengthen the operational risk and compliance framework.

Enosys reviewed process automation opportunities and technical functionality gaps across the operations unit — identifying areas where workflow improvements and technology enhancements could drive efficiency and reduce manual risk.

Result: Produced a prioritized roadmap for process automation and technology improvements across the wealth management operations unit.

Enosys assessed the client reporting group’s processes and technology — identifying gaps in data accuracy, reporting consistency, and operational procedures.

Result: Delivered targeted recommendations to improve client reporting quality and operational controls.

Enosys reviewed trade support and cash management processes — assessing exception handling, break resolution workflows, and controls to identify gaps impacting operational efficiency and data integrity.

Result: Identified key reconciliation and cash management control gaps with actionable recommendations to reduce operational risk.

Conclusion

Enosys led a comprehensive risk, controls, and operational efficiency assessment for the wealth management operations unit of a large Canadian Bank — covering trade support, cash management, client reporting, and operational groups across process, technology, and procedures. Serving the Wealth Management and Banking markets, the engagement delivered numerous improvement recommendations and a prioritized implementation roadmap to strengthen controls, improve automation, and enhance operational efficiency.

Enosys was responsible for:

  • Reengineering Leadership across All In-Scope Functions
  • Organization, Process & Technology Review
  • 100+ Improvement Recommendations Development
  • FA Service Center Design
  • Account Opening & Maintenance Process Review
  • Trading & Margin Process Review
  • Client Reporting Assessment
  • Asset Servicing Review

 

Engagement supported by Thomas Roughan.

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